The IMPORTANT bits. We offer a fair service and will always listen to our customers comments.

Please ensure you read Tills 4 Change's Terms and Conditions of Sale prior to purchasing goods from the on-line shop or by mail order, by placing an order on-line you are agreeing to these terms and conditions:
General Terms and Conditions

1. On -line shopping and Telephone Mail Order at Tills 4 Change is for sale and delivery of goods within the mainland United Kingdom only. U.K. islands can be quoted special prices on request for delivery.

2. All prices are in Pounds Sterling and exclude VAT @ 17.5% . Tills 4 Change will try to maintain the price as advertised but we reserve the right to change before you place an order.

3. Prices exclude delivery charge. Carriage is calculated as orders are placed into order form. Expect charges of £1.00 +VAT for small items. £6.50 +VAT for a box of rolls, multiples charged as for a single box. Tills £8.50+ per box. Larger items at £11.00+VAT cost. For major shipping of multiples of large consignments such as Cash Drawer, Printer, PC units and tills we reserve the right to charge delivery at cost +VAT. We do not aim to make a profit from delivery and will pass on any savings where possible.  Please note some couriers are now forced to add fuel and congestion charge surcharges to certain deliveries. We constantly monitor such charges and always to to offer the most cost effective delivery. Goods dispatched on a Friday are delivered on a Monday. Some Saturday deliveries are available at additional charge to some parts of the UK. Some Highland parts of Scotland may receive goods on a 2 day delivery instead of next day.

4. Items will be dispatched within 3 to 5 working days, depending on stock availability (Out of stock items soon come back into stock and typical turn around of orders are within 1 week). Tills may take longer depending customer set up requirements. As standard all deliveries will be made within 28 days. Tills 4 Change will advise you of any delay in dispatching stock.

5. Tills 4 Change tries to maintain a stock of most popular Cash Registers, Till Rolls and Ink consumables. We will endeavour to obtain stock items within 3 working days if not available, however due to the supply from distributors all items must be subject to availability and may be withdrawn at any time. If your order can not be fulfilled you will be offered an alternative or given a full refund.

6. Tills 4 Change will advise by e-mail when goods are dispatch, with an expected delivery day. If a product was to become lost or damaged in transit please contact us as soon as possible, please ensure that you make a comment about any packaging/damaged box when receiving from the courier and record this on the delivery signature documentation. We will arrange with you to replace or repair the goods as quickly as possible. We reserve the right not to replace goods damaged by the courier if they have been signed for in good condition by yourselves.

7. Please ensure you e-mail your business address and delivery details to sales@tills4change.co.uk as this information is not passed back to us from the World Pay server, if this is different for the Card holder ordering address.

Payment by Cheque or via Worldpay (Cards) on-line

Payment can be made by several Credit card/debit cards by mail order telephone or on line via the World Pay Server. Alternative you can fax or e-mail your order to us and will send you a pro-former invoice, on receipt of a cheque or Postal Order made payable to Tills 4 Change the goods will be dispatched. Also available now you can telephone your order and pay by your credit/debit card. All orders must be paid for prior to dispatch. If the cardholder address if different from the delivery address we will require both at point of order for security checking and fraud prevention.

1. Credit or Debit card. Payment will be debited from your account before the dispatch of your purchase. We will take all reasonable care, in so far as it is within our power to do so, to keep the details of your order secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from our site. As Credit/Debit Card is processed via World Pay, the funds do not pass from World Pay to Tills 4 Change until 5 weeks from day of transaction.

2. World Pay, refund/chargeback information. Goods can be refund back via the World Pay server. Any such refunds are subject to Tills 4 Change management discretion. Refunds and chargebacks via World Pay are chargeable to Tills 4 Change in administration charges. Full refunds made due to faulty goods where no replacement is supplied may not be subject to an administration fee. Any fees due to orders made in error or refunding of goods not required, made on Tills 4 Change by World Pay are to be paid by the customer placing the order, including any VAT on such charges. Cancellation of a card transaction made by yourself to your card issuer will be chargeable from Tills 4 Change to yourself/business at the charge made by your card issuer and any charges made by World Pay. Any refunds made payable by World Pay to your transaction card, will be charged at the World Pay administration at time of ordering typically 4%+VAT of the order value

3. Cheque or PO order. Payment to be made to Tills 4 Change and sent with order requirements including delivery address to:

Tills4Change Limited, Unit 9, Longbridge Industrial Estate, Floating Bridge Road, Southampton, SO14 3FL.

Guarantee

If you are unhappy with an item purchased from us, please let us know!! You are our business and if you are unhappy we will make every effort to correct the problem. However, all refunds or returns are entirely at the managements discretion.

Product Quality Guarantee

Tills 4 Change prides itself on offering good products and service. If you are unhappy with a product purchased please contact Tills 4 Change as soon as possible and we will try to rectify the situation. All hardware is offered with a Return to Base Warranty where Customer arrange delivery back to Tills 4 Change at Customer's cost (preferably in it's original packing), return it to our offices and rectify and defaults (this does not include additional programming requirements not requested in the customers initial order instructions). Any good which cannot be replaced or repaired whilst under warranty will be refunded. Goods returned for refund where there is not fault with equipment is subject to a 30%+VAT re-stocking charge, (payable by the customer prior to return). We are not responsible for loss of data or corrupt data. The buyer is responsible for software/hardware compatibility of products prior to order and use. You are responsible for protecting your electronic hardware by using a clean power supply to prevent data loss/hardware damage through POWER SURGES, LIGHTENING STRIKES, SPILLAGES etc. You are also responsible for backing up and PC related software programmes and databases.

Returns Policy

If you are not entirely happy with your purchase you may return the product with all manuals, attachments and packaging to ourselves within 7 days of purchase. Machines which have found to have no faults or the customer has simply changed their mind will be  refunded, but goods are subject to a 30% restocking charge . We will not accept any returns not in original packaging. Please keep all boxes and packaging in event of a fault. Any damage or incomplete or missing parts must be reported within 24 hours of delivery, we accept no liability after this period. If goods missing or broken please call 023 8045 4090 .Postage costs for delivery to & from ourselves are billed to customer and cannot be refunded. In case of refund, delivery costs are not refunded. You are  welcome to use your own courier, for collection of goods paid in full.

Data Protection

We will not pass your details to any third parties for marketing purposes. However Tills 4 Change keeps a full customer database to ensure that a satisfactory service and follow to any enquires is offered.

The above terms and conditions apply to the U.K. only and do not affect customers statutory rights.

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At time of publishing this site to the world wide web, Tills 4 Change believes all information published and prices to be correct, however cannot be held responsible for any mistakes. All equipment is subject to availability and as a result of continuing product development by the manufacturers, the specification or design of goods may vary from that shown. Prices shown exclude VAT at the current rate. E & O E.

The layout of this page and website remains the property of Tills 4 Change under UK copyright law. All logos and pictures remain the property of the applicable manufacturer/UK distributors and are reproduced in reselling their equipment. Any copy of page/site layout/concept will be seen a breach of UK copyright laws.